Police, fire, and ambulance dispatchers, also called public safety telecommunicators, answer emergency and nonemergency calls. Since incumbents perform duties in close proximity with each other, background noise from calls received by other incumbents may be distracting. Incumbents must remain at the assigned work station except for designated break and lunch periods and are not allowed to leave their radio dispatch position without a relief dispatcher. Use our job search tool to sort through over 2 million real jobs. The job description for a 911 dispatcher may differ slightly based on the position. Nothing in this job description restricts citys right to assign or reassign duties and responsibilities to this job at any time. Newport news, va city of opportunity job description dispatch supervisor, 911 police department human resources department 700 town center drive, suite 200 newport news, va 23606 phone. Each police dispatcher will be given additional duties by the director or designee, which may include a multitude of office functions and data management. Receives coded information requesting police investigation from 911 to responsible field units including vehicle, motorcycle, and helicopter. To work as a police dispatcher requires at least a high school diploma and experience in telecommunications. The public safety radio dispatcher trainee position is an entry level training position in the communications unit of the police department. This dispatcher job description template is optimized for posting to online job boards or careers pages and easy to customize for your company.
They serve as radio dispatchers of police resources and perform all other clerical and administrative duties. Perform the full range of police dispatcher duties. Police, fire, and ambulance dispatcher job description. New police dispatcher job description careers are added daily on. Dispatches police vehicles to emergency medical calls and notifies ambulance service to respond. Molokai police station maui county, hi official website.
View information about facilities in the community. Overtime and long shiftssometimes 12 hoursare common. Sample for police radio dispatcher position summary. Skilled 911 dispatchers needs to emphasize in their resume assets such as selfcommand, excellent communication skills, decisionmaking abilities, judgment skills and emergency procedures expertise. The job of a police dispatcher is an often overlooked, but very important role within the field of law enforcement. Dispatchers are used in the semitruck shipping industry, taking orders for trucking companies and sending truckers to pick up and drop off materials.
Trained in 10codes and signals, police radio usage. Records shift activity data for operational tracking. Answer multiline 911 and communications business lines. Also required to greet visitors, type, file, and operate the city switchboard when required. Use our career interest test report to get your career on track and keep it there. They use twoway radio systems to transmit details to officers and contact other emergency personnel, such as fire fighters and paramedics, to respond to. Police department police dispatcher parttime pamela e.
Police communications technicians 911 operatorsradio dispatchers are assigned to the departments communications section as 911 emergency call takers. Use our career test report to get your career on track and keep it there. They work in a police department where their job description entails receiving distress calls and reporting to appropriate patrol officers to initiate emergency response. Dispatchers must be available around the clock, so they often have to work evenings, weekends, and holidays. Dispatcher i, dispatcher ii, dispatcher iii supervisory, etc. Police dispatcher job description great sample resume. Mar 06, 20 dispatchers are used in the semitruck shipping industry, taking orders for trucking companies and sending truckers to pick up and drop off materials. Police, fire, and ambulance dispatchers job description. Incumbents are required to maintain flexible work schedules in order to accommodate weekend or evening shifts. Landing a job as a police dispatcher can be a great entry point for other work in criminology, or you can spend a full career in dispatch.
Dispatchers take calls from the public, other dispatchers and agencies using a telephone, computeraided systems and radio communications. Under close supervision, responsible for radio dispatching police to calls for service and for making accurate and concise data updates to the computer aided dispatch computer system. Police dispatchers are emergency response personnel who handle urgent calls from the public to facilitate police intervention. To work as a police dispatcher in most states, you must pass a written dispatcher exam.
Job description and duties for police, fire, and ambulance dispatcher. Police dispatcher, dispatch, radio dispatcher, call taker, police service operator, police records, pd, coronado police, police support services. Monitor one police radio and a campus based radio system. The calls come into the dispatch via telephone, computer system and radio. Use our job description tool to sort through over,000 other job titles and careers. Police dispatchers are responsible for answering 911 calls and sending a dispatch request to the appropriate responder team. A dispatchers job can be stressful, and they typically take many calls, deal with stressful situations, and must endure the pressure of responding quickly and calmly in lifethreatening situations. How to become a radio dispatcher good universities guide. Operate police radio, telephone, and computer equipment. Fire and police signal operator emergency services dispatcher general statement of duties receive a signal, message, phone call, radio transmission, or other communication from a person or device indicating the existence of an emergency or a situation threatening the safety, life, and property of persons. Bureau of labor statistics bls projects that employment for 911 dispatchers, which includes all police, fire, and ambulance dispatchers, will increase by 6% from 2018 to 2028. Some of the qualities you will need for success on this job include communication, it, and decisionmaking skills. Handled and addressed all requests for police service, received via phone and radio.
Dispatches police vehicles by radio, receives and transmits orders and instructions using appropriate code language to police officers at the scene of an emergency, and dispatches backup units to provide adequate coverage to other areas. Do you possess a high school diploma or equivalent. Police, fire, and ambulance dispatchers work in emergency communication centers called public safety answering points psaps. Operates police emergency radio system in accordance with fcc rules and regulations. Radio dispatchers provide radio and communications services for the. A police dispatcher works 3 days a week, 12 hours a day. Police dispatchers must be able to respond to emergency situations with speed. What is the job description of a police dispatcher. You can search and apply for over 2 million other jobs. Police dispatchers usually work in a communication center, answering calls either for one agency such as police or fire or in a communication center that serves all types of emergency services. Incumbents are trained according to mesa police department policies and operating procedures. From may through september we utilize two dispatchers for each shift and have several relief dispatchers at our disposal to fill in shifts when needed. Apply to police dispatcher, dispatcher, public safety officer and more.
Controls access to police department secured areas. Involves contact with staff and police personnel and various other emergency responders. A dispatcher must be able to make decisions and act on them with limited time. A dispatcher receives calls, dispatches routine and emergency information by radio to police, fire, public works and administration. Performed a variety of duties related to communications and dispatching of police officers, deputies, fire crews, and ambulance crews. Each shift will have an assigned police dispatcher. Police dispatcher job description, duties, responsibilities. It is distinguished from the police dispatch supervisor in that the primary function is performing duties of a dispatcher rather than supervising staff and activities. They serve as radio dispatchers of police resources and perform all other clerical and administrative duties related to the provision of emergency service. Communications dispatcher i operates a variety of communications equipment, including twoway radio, telephone and radiopaging services, to dispatch and transmit information with mobile field units and communicate with the public. This recruitment is not for 911 emergency response operators that receive, screen and route telephone requests for 911 emergency assistance. Police dispatchers receive calls that come directly to the law enforcement facility or are redirected through a 911 call. Once they have logged a call, police dispatchers will use a twoway radio system to relay all information to law enforcement officers who will be responding to the scene. Possess a clear and understandable radio and telephone voice.
The police dispatcher receives calls from other police agencies and emergency services as well as the public. Operated and maintained agencyprovided cctv system to ensure security of the premises. Are you willing to work weekends, holidays and graveyards. The lowstress way to find your next police dispatcher job description job opportunity is on simplyhired. They use twoway radio systems to transmit details to officers and contact other emergency personnel, such as fire fighters and paramedics, to respond to calls as.
Operate radio, telephone, or computer equipment at emergency response centers. Incumbents are trained according to mesa police department policies and. Examples may include teambuilding experience, program coordination, quality. Working as a dispatcher red river regional dispatch.
Avalon police department application the avalon police department actively hires relief dispatchers year round. Dispatchers are also used in the emergency services field, dispatching police, fire and ambulances when someone dials 911 or nonemergency numbers. Perform duties of dispatcher on police radio and answer emergency lines. The job of a police dispatcher is an often overlooked, but very important role within. Ability to maintain composure and to deal effectively with people in emergency situations. Police dispatcher is a fulltime entry level position, responsible for dispatching emergency and nonemergency calls, and assisting with various support activities for the police department, and requires knowledge of codes, law enforcement, and dispatching policies. Included in a job description for a police dispatcher will be communicating well with officers as well as members of the general public. You will receive requests, transmit messages and track vehicles.
Dispatch duties include answering calledin requests for cab service and sending the cabbies to the customer via radio, cell phone or computer. Police dispatcher job description example, duties, tasks, and responsibilities. Monitor and coordinate police unit activity and assign via police radio frequencies. Dispatcher job description how to become a dispatcher. A police dispatcher receives emergency and nonemergency calls to the police department and directs the appropriate number of police units to the scene. Police dispatchers will also determine if other responders are required, such as medical responders, fire fighters or tow trucks, and dispatch these services as needed. Essential duties and functions, pursuant to the americans with disabilities act, may include the following. Job duties of a police dispatcher when police dispatchers receive a call, either from a central dispatching center or directly in areas without a central dispatching center, they must be able to glean as much information as possible before dispatching the appropriate police officers. Cab dispatchers also assist drivers with directions to pickup locations and around closed streets and traffic pileups. Receive reports from the public of crimes, disturbances, fires, and medical or.
This exam assesses your general aptitude in areas such as oral and written communication, comprehension. Preforms a variety of administrative task and reports to a police sergeant. Describe any related qualifications you possess related to the position of police radio dispatcher. Police communications technicians 911 operators radio dispatchers are assigned to the departments communications section as 911 emergency call takers. We handle dispatch duties for the stone harbor police department, as well as our own. Relays radio and telephone messages between police officers and the community. Police dispatcher job description a police dispatcher answers emergency and nonemergency phone calls and coordinates the response of law enforcement officers to crime and accident scenes. They can work in police stations, hospitals or fire stations. They must provide dispatch and communication support services for police, fire, emergency, and related services. We are looking for a reliable dispatcher to act as a communication point for emergency and nonemergency calls. Apr 08, 2018 this recruitment is not for 911 emergency response operators that receive, screen and route telephone requests for 911 emergency assistance.
Examples may include teambuilding experience, program coordination, quality improvements, and so on. Incumbents are required to maintain flexible work schedules in order to accommodate weekend or. A police dispatcher accepts incoming emergency calls and routes them accordingly. Police dispatcher general statement of duties responsible for the operation of the police department radio, answering all incoming telephone calls, operate and control panel, and other related equipment to dispatch officers and run various checks. Ability to recognize potential life and safety hazards or other critical aspects and to dispatch accordingly for effective coverage of the incident. There are over 250 police dispatcher job description careers waiting for you to apply.